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How Do I Withdraw My v1 Card Balance?
How Do I Withdraw My v1 Card Balance?

A guide on how to withdraw your balance after the v2 migration deadline.

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Written by Paul
Updated this week

Offramp's team is regularly making v1 card to v2 card fund transfers.

However, for accounts with residence in countries that are no longer supported (see: new list of countries), the funds will be transferred to your Offramp wallet.

Below are the steps on how to proceed with the withdrawal.

1. Go to Card settings -> Edit profile

2. Click "Send"

3. Select the token, enter the available balance, and your Polygon network recipient address

4. Click "Preview transaction"

5. And then "Send"

Note: In some cases, you may encounter an "insufficient gas funds" error. Offramp sponsors the gas fee for this and the transaction should still push through.

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