We aim to process your KYC submission in under 5 minutes. However, there may be few instances where a submission needs to be manually reviewed.
Some of the possible reasons include:
Document is unclear or not within the frame
Mismatch between document and user information
Document expiry date or issue date is missing
Document is detected to have been edited
If your KYC has taken more than 2 business days, don't hesitate to contact us!