LED statuses

Find out what each LED status is informing you of the operational state of the Device.

Updated over a week ago

The Handy uses a colored LED to indicate its operational state. The list of colors below indicates the various states the Handy can enter under firmware version 3.

NOTE: If the motor won't stop after you plug in the device and the LED keeps shifting between different colors, such as red, green and blue, your device is most likely defective. In that case, please contact support for a replacement.


Manual Mode


The Handy is ready for offline use.

Bluetooth Mode


The Handy is in Bluetooth mode awaiting Wi-Fi setup. Connect to the Handy with the Handyverse app (iOS, Android).

Connecting to Wi-Fi

(pulsing magenta)

The Handy is attempting to connect to your Wi-Fi network.

Connected to Wi-Fi


The Handy is connected to your Wi-Fi network and ready for online use.

Connection to Wi-Fi Failed

(magenta and red)

The Handy couldn't connect to your Wi-Fi network.

Update On-going

(red, green and blue)

The Handy is currently updating. Wait 1 to 5 minutes for the process to finish.

Machine is stuck

(red and off)

The Handy has detected obstacles in its path. Remove them to continue. If it continues to fail, contact support.

Maximum temperature reached

(red and orange or pulsing orange)

The Handy has overheated. Please give the machine time to cool down.

Calibration error

(red and white)

Handy could not calibrate correctly. Please remove any obstacles from its path and unplug the Handy. If it continues to fail, contact support.

Safe Mode


The Handy is in Safe Mode and can perform debug commands.

If you are using Firmware 2, check out this link showcasing all LED status from that version of the Firmware.

Did this answer your question?