The Handy uses a colored LED to indicate its operational state. The list of colors below indicates the various states the Handy can enter based on your Firmware version
NOTE: If the motor won't stop after you plug in the device and the LED keeps shifting between different colors, such as red, green and blue, your device is most likely defective. In that case, please contact support for a replacement.
contact@thehandy.com
Firmware 3
| Bluetooth Mode(blue) The Handy is in Bluetooth mode awaiting Wi-Fi setup. Connect to the Handy with the Handyverse or Handy Onboarding App. |
Firmware 4
| Bluetooth Mode
(green) The Handy is in Bluetooth mode awaiting Wi-Fi setup. Connect to the Handy with the Handy Onboarding App to configure and go Online |
| Bluetooth + Wi-Fi Mode(blue and magenta)
The Handy is on a special mode that has Bluetooth and Online enabled at the same time. This allows you to connect to the Handy Onboarding App and to online services. |
Both versions
Update On-going(red, green and blue) The Handy is currently updating. Wait 1 to 5 minutes for the process to finish. |
Machine is stuck(red and off) The Handy has detected obstacles in its path. Remove them to continue. If it continues to fail, contact support. |
Maximum temperature reached(red and orange or pulsing orange) The Handy has overheated. Please give the machine time to cool down. |
Calibration error(red and white) Handy could not calibrate correctly. Please remove any obstacles from its path and unplug the Handy. If it continues to fail, contact support. |
If you are using Firmware 2, check out this link showcasing all LED status from that version of the Firmware.