Currently, client users are restricted from creating packs.
However, If you want to make a pack from scratch, please create a support request with the number of placeholder packs you require.
Note: If you are a Shopify client and a brand new placeholder pack is made, you must sync the new pack through the Connection Settings in the client portal.
Otherwise, you can edit and repurpose any existing curated pack added to your account.
Note: All pack edits must occur in the client portal.