Order Experience
Kitting Fee
Professional & Enterprise: $0.30 per unit within a kit
Emergency Priority Queue Placement (Expediting an order)
$50 per order
Shipping Options
Shipping settings can be managed in the Client Portal:
Navigate to your brand
Click Edit
Navigate to Shipping & Tracking
Select your preferred shipping method
Click Save
3rd Party Products - Professional and Enterprise
Product Setup (per supplement)
Professional & Enterprise: $1,500
Optional 3rd Party Documentation Review
For unsigned documentation
Professional & Enterprise: $200
3rd Party Product Disposal
Professional & Enterprise: $25 minimum
Monthly Pallet Storage Charges
Supplements & Fulfillment
Professional & Enterprise: $25 per pallet/month
Receiving Fee
Per pallet or individual box shipment
Professional & Enterprise: $10
Special Shipment Handling Fee
Outbound special shipment requests
Professional & Enterprise: Quoted as needed
Design Services
Custom Pouch Labeling
Professional & Enterprise: Quoted as needed
Custom Fulfillment Requests
Enterprise Only: Quoted as needed
Custom Dispenser & Shipper Boxes
Professional & Enterprise: Quoted as needed
Account Management
Custom Analytics Reports
Professional & Enterprise: $100 per report
Engineering & Technology
Custom Development
Enterprise Only
$300/hour
Additional Times of Administration
Standard allowance:
Startup Tier: 1 per Day
Professional and Enterprise: 2 per day
Requires 60 Pouch Design
Up to 32 per day
Professional: Quoted as needed
Enterprise: Included at no charge
Consulting Services
Formulary Consulting
Professional & Enterprise: $350/hour
Quality Consulting
Professional & Enterprise: $250/hour
Advanced Engineering Consulting
Professional & Enterprise: $300/hour