What services are available on Oladoctor?
Learn about the types of services available on Oladoctor, how they differ, and where to find more detailed information.
Oladoctor offers three main types of online services. All services are provided by doctors with the right to practise medicine and can be booked entirely online — no phone calls or paperwork required.
You can learn more about each format in separate articles:
What are the types of services?
This option is based on a written request — no video call required. You fill out a short form describing your symptoms or request, and a doctor reviews it asynchronously.
When it’s useful:
You need to renew a prescription (EU or non-EU)
You need a medical certificate (for example, for IMT in Portugal)
You have mild symptoms or a follow-up question (like a UTI, allergy, or asthma flare-up)
If needed, the doctor may contact you in chat to clarify details. Any documents — such as prescriptions, referrals, or certificates — will be sent to your email and available in your Oladoctor account.
2. Express Consultation
A short video consultation (15 minutes) with the next available general practitioner. Often available on the same day.
Good for common symptoms like:
Fever, sore throat, or cold
Skin irritation or rash
Headache or flu
Stomach or digestive issues
Mild chronic condition flare-ups
Questions about contraception
You’ll speak with a doctor via secure video — no need to choose a specialist or wait for a long appointment.
3. Specialist Consultation
Ideal for in-depth questions, ongoing concerns, or second opinions. You choose the doctor yourself based on specialty, language, and availability.
Popular specialties include:
Psychiatry
Dermatology
Neurology
Pediatrics
Rheumatology
Pain medicine
ENT
Surgery
Oncology
And more
Each doctor sets their own schedule, prices, and consultation format — all visible on their profile.
What happens after I book a service?
After booking any service on Oladoctor:
You’ll receive a confirmation email with the basic information.
Order details will appear in your Oladoctor account under My Account → My Orders.
If the doctor issues any documents (such as a prescription, referral, or certificate), they will be:
Sent to your email
Available for download in My Account → My Orders → Download
You can access all documents anytime from your Oladoctor account.
Important notes
Oladoctor is not a clinic or medical provider.
All clinical decisions are made by the doctor.
Documents (like prescriptions or certificates) are issued only if medically justified and compliant with local laws.