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Setting Up Donations

Setting up donations is an easy an effective way for your organization to gain some extra support!

Updated over 2 weeks ago

🎭Noteworthy: If you need donations to be tax deductible, you need to check the box under your Finance, then Plan and Payment Details settings. It will not automatically apply even if you are a non-profit. If you need assistance, please reach out to your Account Manager.

On The Stage makes it easy for your patrons to support your organization through donations. We offer the ability to toggle on a separate Donations tab. This allows your patrons to know exactly where give donations on your website.


👟Walkthrough

  • Here's how to toggle on this separate tab. Go the Website tab, then Production Site, and click Donate.

  • Select the show you would like to look by selecting it from the top pulldown menu.

  • Click the toggle button from Off (grey means disabled) to On (green means enabled).

  • In the text box, you are able to add a message. For example, this message can tell patrons what their donations will be going towards or just to say thank you.

  • On the Donate tab, there are red buttons for “$5,” “$10,” and “$20.” A patron can click on one of those to give a donation, or they can enter in a customized donation amount where it says “$ other amount.” The patron clicks the Donate button to add it to their carts, completing the donation. You can also adjust the amounts by clicking here:

🎭 Noteworthy: Patrons can make donations without purchasing a ticket. Donations are not refundable.

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