Question: Is it possible to track where donations made on our donations page are coming from? Or to track all incoming funds?
Answer: If you set up a Fundraising Campaign (available on the Fund Dashboard on your OTS Dashboard), these can be kept completely separate and be reported on. However, if you use the donations page under your production site, you can still run the "Donations Report" on your Ticketing Dashboard and it will provide you the donations made during a time period, but there is no way to track if it was meant for this fundraiser or for the org itself by the patron donating at check out.
🎓 Recap:
This article explains how to track donations made through the donations page of a fundraiser on the On The Stage platform. Users can access donation records via the Fundraising Dashboard, view donor details, track amounts, and export reports for better financial oversight.
🚀 Best Practices:
Regularly Monitor Donations: Check the dashboard frequently to stay updated on fundraising progress.
Use Data for Strategy: Analyze donation trends to adjust outreach efforts and maximize contributions.
Acknowledge Donors Promptly: Send thank-you messages to maintain engagement and encourage repeat giving.
Export Reports for Transparency: Keep organized records for internal tracking and financial accountability.
Identify High-Impact Supporters: Recognize major donors and potential recurring contributors for future outreach.