Here’s how you can track where your donations are coming from, depending on how they’re collected:
via Fundraising Campaign
or during Checkout on your Production Site.
👟Walk Through
If a patron donates via your:
Fundraising Campaign
You can track these on your Fundraising Dashboard. Your Progress bar will show how close you are to your goal.
You can also view your Details of the campaign to get a closer look at your Progress bar and Leaderboard.
All donations to this campaign are separated and fully reportable.
OR
Donations via Production Site Checkout
This is when patrons donate during ticket checkout
You can track these by running the Donations Report from your Ticketing Dashboard to see donation totals by date
When reviewing donations processed through Production Site Checkout, you cannot distinguish whether a donation was intended for a specific fundraiser or just a general contribution. At this time, there is no way to account for Campaign fundraiser donations made with cash.
🎓 Recap:
This article explains how to track donations made through the donations page of a fundraiser on the On The Stage platform. Users can access donation records via the Fundraising Dashboard, view donor details, track amounts, and export reports for better financial oversight.