Removing a Livestream From a Hybrid Performance

Drafting a show with an in person audience and a livestream, but no longer want to offer one of those viewing methods? That is an easy fix!

Abbey avatar
Written by Abbey
Updated over a week ago

If you would now like to only have one performance method, no problem!

You do NOT need to rebuild your website.

Here's what you need to do when the time comes to publish:

  • Set both the Reserved/General (in person) and Livestream ticket types. You have to set a ticket type event for the viewing method you are no longer hosting or the website will not let you publish.

  • Publish your site.

  • Go back to Show Details.

  • Scroll down to each show date you wish to deactivate the ticket type for the viewing method you no longer wish to host.

If you need any more assistance, please reach out to customersupport@onthestage.com. We are here to help!

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