Running reports in On The Stage gives theatre organizations the insights they need to make informed decisions.
👟Walkthrough
On the main dashboard, click on Reporting on the left side pane.
Here you can access the following report options:
Where you can view metrics at a glance.
We're excited to introduce new reporting, which includes viewing reports in the browser, new visualizations, new export formats, and more advanced filtering and sorting. You can view the following metrics at a glance:
Sales Reports
Add-on Sales: Performance of add-ons by production
Custom Fees: Breakdown of custom fee collections
Donations: Donation totals and trends by production
Order Details: Line-item breakdown of every order placed
Sales Activity: Daily gross revenue across all order types
Sales Movement: Velocity of timing of ticket sales over time
Patron Reports
Contact and Tags: Tagged contact segments and list management
Geography Map View: Visual heatmap of where your audience comes from
Geography Sales by Zip: Ticket sales broken down by zip code
Households: Household-level grouping and lifetime value
Program Reports
Current Members: All active memberships and their status
Lapsed Members: Members who have not renewed
Order Details by Production: Order-level breakdown filtered to a single production
Production Sales Report: Event-level revenue and attendance by production
Subscription Sales: Subscription package uptake and revenue
Upcoming Renewals: Members approaching their renewal date
Operations Reports
Check-in Reports: Attendee check-in status by event and section
Exchanges: Ticket exchanges by production and date
Reservations: Reservation records and fulfillment status
Occupancy Reports: Seat occupancy utilization by event
Finance and Reconciliation Reports
Journal Entries by Date: Accounting journal entries in chronological order
Journal Entries by Payout: Accounting journal entries grouped by payout
Payout Detail: Line-item breakdown within each payout
Payouts: Summary of all payout disbursements
You can access Legacy reports here. We know you may rely on existing reports in your workflow and will keep these available as legacy reports. These reports include:
Click on the report you want to run from the Report Name dropdown menu.
Enter any relevant information. Sample information includes show name, date range, or specific show date. Select your Report format: HTML, PDF, or Excel. Click Generate. Your Report will automatically download. Click on the downloaded document to open.
🎭Noteworthy: Some devices will blur or protect sensitive information such as emails, phone numbers or home addresses when formatted in HTML or Excel.