šWalk Through
Watching a livestream is perfect when you canāt attend in person or want to invite friends virtuallyābringing the event straight to your living room with no extra setup needed.
After purchasing a livestream ticket, you'll receive two emails: one immediately confirming your order and another within two hours before the show. This email includes a viewing link. When itās time, click that link to enter a virtual waiting room (black screen until āLive in X minutesā appears), then hit Play once the stream startsāand enjoy the show!
The email confirmation will look like the image below:
When you click the link, you will see the screen below.
If the venue has not yet turned on their livestream, there will be no "Live in X minutes" countdown visible like in the example above. The screen will be black. Some venues turn on their livestreams early, while others wait until the actual show time. Refresh your page every few minutes if you are in this virtual "waiting room" early.
Once you see an image, click on the play button in the middle of the screen.
Enjoy the show!
š Recap
This article guides ticket holders through accessing their livestream from On The Stage. After purchasing, you'll receive two emails containing the viewing linkāone in your order confirmation and another approximately 2 hours before the show. Before the stream begins, you'll see a black "waiting room" screen; refresh periodically. Once the live video starts, simply click the play button and enjoy the performance.