👟Walk Through
After purchasing a Video on Demand ticket, activation is easy! Make sure that you are viewing the VOD within the available streaming dates.
The viewing time frame is visible in your confirmation email.
When you are ready to view, follow the link below "Your Viewing Link" in your confirmation email.
Once you click on the link, you will be brought to your venue's viewing page.
Enter your unique activation code (found just below the Viewing Link in your confirmation email) in the "Activation Code" bar, and you will be ready to view your performance.
Push Enter.
Push Start Stream.
Push the play button in the center of the screen. Now sit back and enjoy your show!
🎓 Recap
After purchasing access to a Video On Demand (VOD) show on On The Stage, you’ll receive an email with your access link when the video is ready, and you can watch it anytime during the viewing window set by the organizers. No need to download anything—just click the link, enter the activation code, and enjoy the show from your preferred device.
🚀 Best Practices for Watching Your VOD
📧 Check your inbox for your access link
You’ll get an email when the video is ready to watch—look for a subject like “Your On The Stage Video is Available!”💻 Choose the best device for viewing
Watch on a computer, tablet, or smart TV browser for the best experience—use strong Wi-Fi or a wired connection if possible.🔁 You can pause, rewind, or rewatch
As long as the viewing window is open, you can return to your VOD link and watch at your own pace.🛠️ Trouble playing the video?
Try refreshing the page, using a different browser (like Chrome or Safari), or checking your internet connection. If problems continue, contact support at CustomerSupport@onthestage.com.🎉 Enjoy the show your way
Whether you’re on the couch with popcorn or watching with friends, VOD makes it easy to enjoy theatre on your schedule.