Understanding a subscriber’s redemption status helps you:
Assist patrons accurately, by informing them how many credits they have left to use.
Avoid scheduling errors, ensuring guests don’t inadvertently redeem more than their allowance.
Monitor subscription uptake, identifying patterns and encouraging subscribers to use their remaining tickets.
👟Walkthrough
On the Subscriptions page there is a column under the Subscribers section labeled 'Tickets Redeemed.'
🎓 Recap
In your dashboard’s Subscription section, locate a patron and use the View Subscription option. The system clearly displays:
How many tickets have been redeemed from their package.
How many tickets remain, indicating how many more events they're eligible to attend.
This visibility helps manage subscriber activity and enhances customer support.
🚀 Best Practices
Check redemption status whenever a subscriber calls or visits, so you can provide accurate assistance.