Fountain’s I-9 Center is your comprehensive solution for frontline workforce I-9 compliance. Equipped with four methods of verification, this platform enables you to streamline the I-9 process while ensuring utmost accuracy.
Unique in its ability, the Fountain I-9 Center allows you to customize verification methods tailored to different new hire segments. Featuring an intuitive admin panel for managing all I-9 workflows, exceptions, and edge cases, you can have complete confidence that your I-9 compliance needs are fully managed. Simplify your onboarding, enhance your efficiency, and secure peace of mind with Fountain I-9 Center.
I-9 Center Options
There are two options for using Fountain’s I-9 Center:
Option 1: During the application process (PAPI)
The I-9 is completed as a stage within your hiring workflow, before hire.Option 2: During onboarding
The I-9 is completed as a task in the Worker Portal after a worker has been hired.
Option 1: During Application (PAPI)
Benefits
You can utilize Hire’s CAI functionality to support applicants who may get stuck or have questions.
You can add a custom informational video stage before the I-9 stage (see an example HERE).
This can be especially helpful if you are using the Authorized Representative option for Section 2 completion.
Considerations
Requires Fountain Hire to use this option.
The I-9 stage should be placed toward the end of your hiring process, as the I-9 must be completed within a specific time frame tied to the worker’s start date.
If you have a lengthy application process, adding the I-9 stage—especially alongside a W-4—may increase application fatigue for applicants.
Option 2: During Onboarding
Benefits
If you have a lengthy application process, moving the I-9 to onboarding creates a natural break for workers before completing additional paperwork.
New hires are often eager to get started, which can lead to faster and more consistent form completion.
Considerations
Requires Fountain Onboard to use this option.
Because new hires are approaching their start date, Fountain users should be mindful of following up to ensure forms are completed by required due dates.Not sure which option is right for your company? Reach out to your Fountain Customer Success contact or support@fountain.com for guidance.
Account Configuration Articles
To use the I-9 Center, you will need to ensure some basic settings are configured in your Fountain account. We recommend reviewing the following articles in the order listed below to ensure these steps are complete before reviewing additional I-9 Center articles or resources.
Additional Resources
Watch the video below for an overview of Fountain's I-9 Center:
Related Articles
➡️ Next article: I-9 Center Settings