What Is Google Business Profile Suspension?
A Google Business Profile suspension is a scenario, where your listing will not be showing up in the Google Search. Depending on the type of suspension, it can potentially result in deleting all of your Google reviews and other relevant information that you included in your listing. To avoid this, it's important to contact Google Business Profile Support once the suspension happened.
Types of Suspensions
Soft Suspension
In this scenario, your Google Business Profile becomes unverified. You will see a "Suspended" label on the homepage of your listing. Your listing will still appear in Google Search. This type of suspension means that you won't be able to manage your listing (add or change information).
Hard Suspension
In this case, the listing is removed from Google. You will need to contact Google Business Profile Support as soon as possible.
How to Fix a Suspended Listing
Review the Google Business Profile guidelines.
Sign in to Google Business Profile, then review your profile to comply with the guidelines.
Once you’re sure your locations comply with our guidelines, you can request for their reinstatement.
Reasons for Suspension
There can be numerous reasons why Google suspended your listing. Some of them are listed below, but it's always best to contact Google Business Profile Support to request more information on the suspension reasons.
Duplicate listings
Your address is incorrect (e.g. the address on your website is different from the one you indicated in the Google Business Profile)
Your business doesn't have a physical location
Your business is an e-commerce
You recently made changes to your Google Business Profile
What's Next: