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What is Coach?

Find out all about our new module, Coach.

Updated today

Coach is OneUp's performance management module designed specifically for recruitment teams. It helps managers run consistent, structured 1:1s while keeping everything β€” targets, goals, actions, and meeting notes β€” in one place.

Why Coach exists

Most recruitment businesses manage performance using a patchwork of tools: copying OneUp data into Word documents, tracking actions in spreadsheets, storing notes in SharePoint, or relying on memory. This creates three core problems:

  1. Time-consuming prep: Managers spend valuable time gathering data before each 1:1.

  2. Lost accountability: Actions and commitments disappear between meetings.

  3. No audit trail: When performance conversations matter (promotions, PIPs, disputes), there's no defensible record.

Coach solves this by bringing your performance management workflow into OneUp, where your data already lives.

What Coach does

Coach provides a structured framework for running 1:1s and managing performance relationships:

  • AI-generated briefings that prepare managers in minutes, not hours

  • Live targets and metrics with space to add context and comments

  • Goals for tracking both stats-based objectives and softer development areas

  • Actions that carry forward automatically between meetings

  • Shared and private notes for transparency and HR protection

  • Complete audit trail of every meeting, goal change, and commitment made.

Who Coach is for

Coach is built for managers running regular 1:1s with their consultants. It works for:

  • Team leaders running individual or team coaching sessions

  • Operations teams supporting performance reviews

  • HR teams needing visibility into coaching conversations

  • Senior leadership tracking development across teams

Individual contributors (direct reports) also use Coach to view their performance history, track their own goals and actions, and collaborate on meeting agendas.

What makes Coach different

Unlike generic HR tools or BI platforms, Coach is:

  • Target-driven: Built for target-driven teams, not corporate appraisals

  • Integrated: Uses your live OneUp data, not stale exports

  • Action-focused: Designed to drive performance, not just document it

  • Defensible: Creates compliance-ready records for employment law purposes

I'm interested in Coach - how do I get access?

Reach out to your Account Manager to find out more.

If you don't have an Account manager, contact Support using the in-app chat feature and the team will be happy to help.


Ready to dive in? Check out Getting Started with Coach to create your first coaching relationship.

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