In order to access the Users page, you need to be an Admin user.


  1. Click the Settings button in the bottom left of your OneUp and select Users from the pop-out menu.

  2. This will bring up a list of all your full users and observers on the platform.

    Opposite the user's name on the right hand side, you will see a three dots that open up an action menu. From this menu, click "Send invitation email".


If you have checked that the user's email address is correct and their invite email isn't showing up in their inbox, check their junk folder.


Troubleshooting

If you still require help on this topic, get in touch with our support team via the chat system or email support@oneupsales.co.uk.

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