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Inviting a User to OneUp
Inviting a User to OneUp
Carly Probert avatar
Written by Carly Probert
Updated over 2 months ago

If you forgot to invite your new user when creating their account, don't worry - invites can easily be sent out! Here's how:


In order to access the Users page, you need to be an Admin user.


  1. Click the Menu button in the top navigation bar and select Users from the dropdown menu.

  2. This will bring up a list of all your full users and observers on the platform.

    Opposite the user's name on the right hand side, you will see a three dots that open up an action menu. From this menu, click "Send invitation email".


If you have checked that the user's email address is correct and their invite email isn't showing up in their inbox, check their junk folder.


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Troubleshooting

If you still require help on this topic, get in touch with our support team via the chat system or email support@oneupsales.co.uk.

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