Is there a feature you want to see on OneUp that we don't currently offer? Maybe you want to let us know how something could be better, or if there is something you want to see more of? Whatever it is, we would love to hear from you!
We log every piece of feedback we get with our Product Team, who then use this information to inform future updates and feature rollouts - sharing your thoughts with us can make a real difference to the platform.
Submitting feedback
There are a couple of ways to send us feedback:
The Feeback button
The Feeback button can be found at the top of any page on OneUp:
When you click this button, you'll be presented with a form to leave your feedback and also rate its importance.
The support chat
You can also submit some feedback to us by using the support chat! The chat is found at the bottom right of any page on OneUp. Feel free to send us a message if you have any feedback.
Troubleshooting β¨
If you still require help on this topic, get in touch with our support team via the chat. We'll be happy to help! π