FAQs

Frequently asked questions from our customers

6 articles in this collection
Written by Emma Spragg and Tom Moverley-Foster

Navigating the sidebar

Written by Emma Spragg
Updated over a week ago

I've forgotten/need to reset my password

Written by Tom Moverley-Foster
Updated over a week ago

I can't reset my password

Written by Tom Moverley-Foster
Updated over a week ago

My date of birth/other info is being entered as my username when logging in

Written by Tom Moverley-Foster
Updated over a week ago

Logging out of the platform

Written by Emma Spragg
Updated over a week ago

Toggling the support chat icon

Written by Emma Spragg
Updated over a week ago