In this article, you will learn how to begin using the Onfleet mobile app. Check out the Driver Quick Start Guide attached at the bottom for a high-level look at using the driver mobile app.
Note: Onfleet does not actively hire drivers for organizations that use our software; however, we have a job board listing companies seeking drivers, which you can find here.
Signing Up
Access to the Onfleet Driver mobile app is by invitation only; an organization that uses Onfleet must first add you as a driver before you can log in.
For information regarding driver screening, orientation, payroll information, scheduling, and support to all other driver operations please contact your dispatcher team directly.
Onfleet Driver App
Once you have been invited by your organization to join Onfleet, you will receive an SMS message with a download link and a temporary password.
Tap the link to be taken to the App or Play Store page where you may download the Onfleet Driver app. You’ll need the temporary password from the SMS message to log in for the first time, once logged in you will be prompted to set a permanent password.
Once you are logged into your account, you can go "On Duty" to view tasks or select settings to set your mobile app preferences and your driver profile.
Reset Password
If you forget your password, you can reset it by opening the Onfleet driver app and tapping the "Forgot Password" link.
You will then be prompted to confirm this password reset:
Upon confirming this password reset, you will receive an SMS with a temporary password:
You can copy the temporary password and return to the login screen on the driver app. Enter the temporary password and select "Log In":
Then you'll be prompted to choose a new password, select "Confirm" and you will then be able to log into the Onfleet mobile app with the new password.
Troubleshooting Access Issues
If you're experiencing issues accessing the Onfleet Driver App, follow these steps to resolve common problems, including account type mismatches:
Reinstall the Onfleet Driver App
Open your device’s app marketplace (App Store for iOS or Google Play Store for Android).
Search for the Onfleet Driver App and reinstall it.
Once installed, open the app and log in using your registered phone number and password.
Account Type
If you can log in to the web dashboard but not the mobile app, you likely have a dispatcher account. Dispatcher accounts are intended for managing deliveries via the Onfleet web dashboard and cannot be used to access the Onfleet Driver mobile app.
To access the dispatch dashboard on a mobile device, open a web browser and navigate to the Onfleet website's dispatch login page.
If you are a driver and cannot log in, ensure you are using the credentials provided by your organization. Contact your dispatcher team to verify your account credentials if needed.