A subscription can easily be paused.

Pausing a subscription temporarily stops future orders until subscription is reactivated.

The pause feature helps you retain customers and avoid churn (aka: losing customers). Customers are able to pause subscription orders from the Subscriber Portal. As a Shopify merchant, you can also pause your customer's subscription.

  1. From Ongoing, click Subscriptions

2. Click the subscription you want to manage

3. Under Subscription status, select Pause and click Save Status

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