All Collections
Subscription Orders - Merchant Dashboard
What is Shopify's subscription policy?
What is Shopify's subscription policy?
Adriana Pope avatar
Written by Adriana Pope
Updated over a week ago

Below is the subscription policy stated by Shopify that customers have to agree to when they purchase a subscription product.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

Did this answer your question?