1. From Ongoing, click Subscriptions

2. Click the customers name you would like to view

This will redirect you to the Shopify admin customer profile page.

Alternatively, on the Subscriptions page you can select the subscription of the customer you are interested in viewing

Then click Full Customer Details to be redirected to the Shopify customer profile


Check out our guide on How to View Subscription Customers on Shopify Admin

You are able to sort, edit, and search for customer profiles on the Shopify admin. You can also filter your customers by their subscription status on Shopify Admin.

Subscription statuses:

  • Active product subscription

  • Paused product subscription

  • Canceled product subscription

  • Expired product subscription

  • Never subscribed

  • Failed payment

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