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How Customers can Reactivate their Subscription
How Customers can Reactivate their Subscription
Adriana Pope avatar
Written by Adriana Pope
Updated over 2 years ago

  • From the Subscriber Portal

  • Click on Subscription # you'd like to manage

  • In the Subscription Status section, change it to "Activate"

NOTE: The customer or merchant will not be able to update the subscription status to "Active" if there are issues with the payment method. Once resolved, the customer or merchant can change the status to "Active".

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