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How Merchants can Reactive Subscription on Behalf of Customer
How Merchants can Reactive Subscription on Behalf of Customer
Adriana Pope avatar
Written by Adriana Pope
Updated over a week ago

How Merchants can Reactivate a Subscription for a Customer

  • From the Ongoing app β†’ Click Subscriptions

  • Click on the subscription you'd like to manage

  • In the Subscription Status section, change it to "Activate"

NOTE: The customer or merchant will not be able to update the subscription status to "Active" if there are issues with the payment method. Once resolved, the customer or merchant can change the status to "Active".

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