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I'm closing my Shopify store. Do I need to remove or uninstall Ongoing Subscriptions?
I'm closing my Shopify store. Do I need to remove or uninstall Ongoing Subscriptions?
Adriana Pope avatar
Written by Adriana Pope
Updated over a year ago

Do I need to uninstall Ongoing Subscriptions if I'm closing my Shopify store?

No. We recommend keeping the Ongoing app installed. 

What I would suggest is that rather than completely deleting the app, you freeze subscriptions when closing down your Shopify store.

This way, Ongoing will save all your subscriptions and info "on ice". By freezing subscriptions and keeping Ongoing app installed, you can still track and view your customers’ data. Your outbound email templates/historical data/ subscription plans etc. will change from Live to Draft, and you will still be able to access the information, and this will all be waiting for you in case you change your mind and return to Ongoing Subscriptions in the future 😊

When you close your Shopify store, Ongoing Subscriptions will stop running any subscription billing immediately.

Yes. Ongoing subscriptions will stop recurring billing instantly the minutes your Shopify store closes.

Get in touch with Ongoing Subscriptions Customer Support

Feel free to reach out if you have any questions, we would be more than happy to help you!

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