Use this guide to add a new user to your Merchant Portal account. Business admins can add users at the business level, and store managers can add store operators at the store level. Confirm you have the correct permission level before starting.
Permissions Required
The permission level required to add a new Merchant Portal user depends on where you are adding them.
Business level: You must have Business Admin permissions to add users at the business level.
Store level: Store managers can add store operators at the store level.
Add a New User
Follow these steps to add a new user to your Merchant Portal account.
Navigate to your Merchant Portal.
Click Manage Users.
Click the add user icon to open the new user form.
Enter the users First Name, Last Name, and email address.
Click Select a role and choose the appropriate role (for example, Business Admin).
Click Add user to complete the process.
Note: Verify the email address is correct before clicking Add user, as the invitation will be sent to that address.
Questions? If you need help with this process or have questions, reach out to DoorDash Support at oosupport@doordash.com.