Clear up miscommunication by getting right to the source! Administrators and office professionals can reference all messages sent through the Office and Teacher portals as well as messages sent through the Coaches/Activities app. View who sent the message, when the message was sent, and who received the message along with the content of the message right from jmc Office. Even search by a range of dates and print external communications for your records!

Head view external communications, head to Message Center > External Communication Detail Log

Step One: Select the message type from the drop-down list to view emails, calls, text messages, or all messages.

Step Two: Enter the "From Date" and "To Date" in the appropriate fields to specify the date range of the logged messages you'd like to view or click the calendar icon.

Step Three: Click the "Preview" button to view the selected messages sent in the set date range.

Step Four: Click the ">" symbol next to an entry to view the following expanded details of that communication entry:

  • The user that sent the message (teacher, coach, etc.).

  • How the user chose the recipient list (i.e. by activity, by class, etc.).

  • The actual text of the message.

  • A list of contacts who were not messaged due to error.

  • A list of contacts who were messaged.

Step Five: Click the "Print" button to print a copy of this report.

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