Follow these steps to learn how to create a Department for your event.
Navigate to https://app.ontrack.co/auth/login
Select the Event you want to work with from the Event List.
Highlight the "Workforce" logo, opening up the sidebar
Select 'Staff' from the Workforce sidebar
Click on 'Add Department'
After clicking on 'Add Department' you'll be presented with a popup that has 2 options
Create a New Department
Add Existing Department
Clicking on 'Create New Department' will open a new give you the ability to create a new department by using a 'Free Text' box, clicking 'Create' will add it to your account