There can be a few reasons that the staff are not being added to your WorkForce list. If you get the (below) error:
The name, phone number, and/or email exist in the system of another company within OnTrack.
Please reach out to OnTrack and provide the following info and we will move it into your event to support@ontrack.co
Name (First, Last)
Phone Number
Email
Company/Event
Department you'd like them placed in
TIP!
If you search for a user that is in a department that is current NOT LINKED, they will appear like below:
