Step-By-Step Guide
To Check In a Camper or a Group of Campers, Click on
Reservationsmenu in the Event Dashboard.If you are Scanning a QR code, tap the
Scanbutton in the top section and Scan the QR Code.If you are Searching for a camper, tap the
Searchbutton in the top section and Tap on the Search Bar.On the
Search Baryou can find a Camper or a Reservation by typing any of the following items: First Name, Last Name, Email, Phone or Order ID of the person who purchased the ticket.From the
Results List, Select the desired guest or reservation.From this
Reservation Screenyou will see the Order Information, Registered Campers and whether a Camper has been Checked In or not.If you see Camper Names Highlighted in Blue under the
Campers Section, this means these campers have been Checked In.If you see Camper Names Highlighted in Grey under the
Campers Section, this means these campers have not been Checked In.To Check In a Camper,
Swipe Leftto display Check In Options. Each Camper must be checked in one by one.From the available options, choose whether the Camper has a VIP Festival Pass or a General Admission Festival Pass.
To Add Additional Campers, tap the blue
Addbutton.Enter First Name, Last Name and a Phone Number then tap
Add Camper.Check for Spelling errors and make sure the phone number is correct.
Once all present campers are Individually Checked In, tap the green
Check Inbutton at the bottom left of the screen.
