To create a new user, go to the left navigation menu and select Admin, then Users.
On the top right-hand corner, you will see a red button that says “+ New User”, click on this to create a new user.
An email is required to create a new user, and it cannot already be in the system.
If the email already exists in the system, when you hit create you will get an error message and you will need to locate that user account and use it.
Make sure that your new user is selected as “Active” in the dropdown on the top right-hand side where it says “status” (unless you don't want them to be using the platform right away, then make them inactive).
Once a user is saved, they cannot be deleted, instead, they can be made “active” or “inactive” (To learn more about why this is, go to our FAQ).
Field | Required/Not Required | Explanation |
Title | Not Required | Job Title: not used in any reporting |
Status | Required | Active means the account is accessible and can be used, Inactive means it is disabled. |
First Name | Not Required |
|
Last Name | Not Required | Last Name, for store accounts we may use Store # or city state. |
Required |
| |
User Identifier | Not Required |
|
Tags | Not Required |
|
Mobile | Not Required | Not used in any reporting |
Generate Password | Not Required |
|
Roles | Required |
|