Skip to main content

Creating New Users

By the end of this section you will be able to create your own users, and know how to properly tag them and assign them roles

S
Written by Support Manager
Updated over 2 years ago

To create a new user, go to the left navigation menu and select Admin, then Users.

  • On the top right-hand corner, you will see a red button that says “+ New User”, click on this to create a new user.

  • An email is required to create a new user, and it cannot already be in the system.

    • If the email already exists in the system, when you hit create you will get an error message and you will need to locate that user account and use it.

  • Make sure that your new user is selected as “Active” in the dropdown on the top right-hand side where it says “status” (unless you don't want them to be using the platform right away, then make them inactive).

    1. Once a user is saved, they cannot be deleted, instead, they can be made “active” or “inactive” (To learn more about why this is, go to our FAQ).

Field

Required/Not Required

Explanation

Title

Not Required

Job Title: not used in any reporting

Status

Required

Active means the account is accessible and can be used, Inactive means it is disabled.

First Name

Not Required

  • First Name, for store accounts we may use Store # or Shop.

  • To learn more about Store Accounts go to our FAQ.

Last Name

Not Required

Last Name, for store accounts we may use Store # or city state.

Email

Required

  • There can only be 1 unique email address on the entire platform.

  • The account will not create if you have duplicate email addresses.

  • The email address doesn't have to be real, meaning it doesn't have to be able to receive emails, but it has to be formatted like an email address.

  • Fake email addresses cannot use the Forgot Password functionality.

  • Fake Email addresses cannot have email notifications sent to them.

User Identifier

Not Required

  • This is reserved for an identifier from another system.

  • This is how we link accounts in the OpsAnalitica system with the accounts in an SSO system as an example.

Tags

Not Required

  • Tags are not required buy you should absolutely follow the bullet below.

  • Users should be tagged with the hierarchy tag that represents which location(s) they should see.

  • Examples:

    • Store Number

    • District Name

    • All Locations.

  • Users can be tagged with many other tags like Auditor or Pencil Whipper.

Mobile

Not Required

Not used in any reporting

Generate Password

Not Required

  • In the top image above you can see Generate Password Checked.

  • The next article will explain the different Password Creation Options.

Roles

Required

  • At bare minimum you have to assign 1 role so the use has permission to be in the platform.

  • The most common roles for end users are Inspector, and View Reports.


Did this answer your question?