The loss of a shareholder is a difficult time for their family, and you may be unexpectedly contacted for information. To protect your shareholders’ data, it is okay to ask for evidence to validate the right of the enquirer to information, while handling the situation with care and sensitivity.
Evidence that a person is the personal representative of the deceased may take the following forms:
Death certificate
Probate
Letter of administration (if the shareholder died without a Will)
Proof of ID for executor or administrator
Copy of the Will
If the shareholder entity has a registered Orchestra user, then the deceased may be receiving Orchestra system emails. Please contact the Orchestra team if you would like the user removed to prevent any further notifications to the deceased’s email address as a courtesy to the family.
To understand the next steps required, you can refer to your company constitution and what it says about the death of a shareholder, and seek legal advice from your lawyer.
In order to transfer the shares a completed 'Request for Transmission' form or 'Share Transfer' form may be required.
Extra information: