How do you get my custom orders?
We strive to make it as easy for your team as possible to send over your custom orders for fulfillment.
We currently offer 3 options.
1. Add new custom orders directly into the Ordersync web app. We provide all the OEM product data and inputs you'd need to specify any custom club order.
2. We offer integration directly to your POS. We can work with you to connect your custom orders entered into your POS directly to Ordersync.
3. Send us a CSV or spreadsheet of orders daily via email. This way your team can capture all the order specs and just email them directly to us ever day.
Can you provide order status from the OEMs?
Yes. We provide up to date order status and any relevent order history data that you and your team are currently looking for regularly by logging into B2B portals.
Can you send order status to my customers?
Absolutely! This is a major pain point running a custom golf club operation today. Ordersync will automatically send email/sms order status updates directly to your customer. These updates can be fully branded and customized to match your business. Keeping customers informed and providing a superior experience.
Can you handle full detail customizations?
No problem. This is our specialty. Your orders can be fully customized to meet your customers spec needs. Any adjustments you offer to your customers can be added to Ordersync for fulfillment.
How are change orders handled?
We are well aware that change orders happen often in the custom club order process. Since all of your orders are processed through your own B2B account with the OEM, you can easily just place change orders directly into your OEM portals or through your rep, as you do today.
Order changes made on the OEM website will get updated in Ordersync.