Summary
Controlled load is a special type of electricity rate, or tariff, for high-energy appliances. It's ideal for things that use a lot of energy, like underfloor heating or hot water systems.
More info
How to get a controlled load tariff
You’ll need to have a separate meter installed to get a controlled load tariff. Just contact us and we can sort this out.
Seeing controlled load on your bill and not sure why?
It could be that someone who lived there before you installed a meter set to controlled load.
When it comes to your bill, if there are:
no charges for controlled load, it's been switched off
charges for controlled load and you don't understand them, contact us. Our energy specialists can help.
See also Energy prices explained.
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