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Energy products and services
Energy products and services
Find out about Origin's products and services, including electricity, natural gas, LPG, solar and batteries, hot water and energy for centralised apartments and buildings. Includes plans for new accounts and renewals, pricing, usage, supply and meter info, plus how to let us know about your life support needs.
Origin Home Support – FAQs
Price change? What you can do
Small business and enterprise – how we classify your business
Energy price changes
Find my distributor
Understand tariffs
12-month benefit period
Victorian Default Offer
Default Market Offer
Understand supply charge
Find my rates
Understand controlled load
Latest gas and electricity offers
Origin Everyday Rewards Variable plan
Plan benefits explained
Add GreenPower or Origin Go Zero to your account
Tariffs – FAQs
LPG compliance standards
LPG workplace safety guidelines
Paperless LPG delivery
Urgent delivery for out-of-gas
Receiving two invoices in one month
Receiving an invoice when you haven’t ordered gas or had a recent delivery
Trouble paying bills on time?
LPG safety concerns
LPG Balance incorrect
Close LPG account
LPG now in My Account
Ordering LPG bottles and refills
LPG bills and bill history
Reschedule or cancel LPG delivery
Track or find LPG order
Pay LPG bill
New LPG accounts and pricing
See LPG account details
LPG bottle collection
LPG customer number
Unmetered supply pricing
Temporarily connect/ disconnect unmetered supply
Applying for a new unmetered supply
Switching retailers with unmetered supply
Unmetered electricity supply explained
Watchman light installation
5-minute and Global settlement explained
Usage profiles explained
Unmetered supply usage calculation
Unmetered supply