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Small business and enterprise – how we classify your business

Small business and enterprise – how we classify your business

How your business is classified informs the products and services are available to your business, and how we'll support you.

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Written by Dee
Updated over 7 months ago

Summary

How we classify your business – small-to-medium or large/enterprise – is largely determined by your energy consumption. Your business classification affects the energy plans and rates your business is eligible for.

More info

There’s no minimum amount of energy you must consume to be eligible for small business energy rates, but there is a threshold – known as a 'maximum annual consumption threshold' – that determines whether your business moves from the small-to-medium category into the enterprise category.

Consumption thresholds

Electricity

If your business uses less than or equal to the amount of electricity listed in the table below, it’s likely that you’re operating a small business. If more, than we'll classify you as an enterprise customer. The measurements are shown megawatt hours (MWh).

State

Electricity per annum

VIC

40 MWh

ACT, NSW & QLD

100 MWh

SA

160 MWh

Natural gas

In all states, we tend to classify a small business as one whose annual consumption is less than 1 terajoule (TJ) each year.

Overall, annual usage above these thresholds will generally place you in the enterprise category. We say ‘generally’ because some customers sit right on the dividing line and those accounts will likely be determined on a case-by-case basis.

What if my business sits right on the threshold?

All businesses have different energy needs and we know how important it is to make sure you have the plan that suits yours.

If your business sits right on the threshold of small and large, we’ll look at some of the following factors to determine where you are best placed:

  • Your annual consumption

  • How many business sites you have (in most states, more than 5 = large business)

  • Which group will offer you the best cost-benefit

  • Whether your distribution network (Energex, Ergon Energy, Horizon Power etc.) consider your business to be on a small or large site

Find the right solutions for your business

Get in touch

If you’re still not sure how your business might be categorised, we’d love to hear from you. Provide us with your National Metering Identifier (NMI) and we can work out your annual consumption for you. We can work with you to determine where you fit and find the best energy plan for your business. Send us a message.

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