Short answer
There are a couple of ways to set up ongoing payments. This article explains how to:
set up a direct debit to automatically pay your bills when due
set up a payment plan to pay smaller amounts more frequently, to average out your energy bill payments
What you can do
Set up a direct debit
Electricity, natural gas, and centralised hot water and electricity: Set up direct debit in My Account or the Origin app to automatically pay your bill when it's due
All other account types: Contact us and we'll help you set it up
Note: If you want to pay by direct debit for more than one account, you'll need to set it up on each account.
Set up a payment plan
Payment plans are designed to average out your energy costs over a period of time.
We offer a variety of payment plans to suit a range of needs. If you're not familiar with Origin's payment plan options, read our Types of payment plans article to get started. Otherwise, for:
electricity and natural gas customers (with no debt on account), set up an ongoing energy use payment plan in My Account or Origin app. . You can pay the payment plan instalment amount when it's due, or set up a direct debit to automatically pay the instalment when due. Check our user guide on how to do it.
Electricity and natural gas customers (with debt on account under $2000): If your debt is $2000 or less, you may be eligible to set up payment plan via My Account or Origin app. Check our user guide how on to do it.
all other account types, contact us and we'll help you set it up
Note: If you want to set up a payment plan for more than one account, you'll need to set it up on each account.