Short answer
If you have LPG bottles or get LPG refills by hose at your home, you have a couple of reordering options, depending on your setup.
For LPG bottles, reorder your gas bottle exchanges through My Account or the Origin app
For refill by hose, your LPG refill is auto scheduled. You don’t need to do anything. We’ll keep on top of your refill needs for you.
What you can do
Reorder LPG bottle exchanges
If you’ve got multiple gas bottles connected by a changeover lever, you’ve got what’s known as an ‘exchange system’. So, when one bottle runs out, you can swap it over to the other.
Useful tip: So that you don’t run out of gas, we recommend ordering a new cylinder as soon as you swap over. Here’s how to reorder.
Log in to My Account or the Origin app
From the dashboard, go to the LPG tile
Under your address, select Order LPG
Select the number of bottles to order
Select your preferred delivery date
Tell us anything that’ll help our delivery team, like if you have dogs or other roaming animals at your place
Select Submit your order
Know about scheduled refills by hose
Auto-scheduled refill by hose is where we’ll fill up your LPG cylinder or tank on site.
We’ll work out a schedule that suits based on what you use LPG for, how much you’ve used in the past and when we deliver near you. This method works well for main residences and holiday homes alike.
Want a continuous LPG supply? Contact us to switch to auto-scheduled LPG refills by hose.
Not an Origin customer yet?
Discover LPG offers in your area and sign up online today. We deliver locally, wherever local is for you.
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