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Billing frequency – embedded electricity and hot water

Billing frequency – embedded electricity and hot water

Read about how your bill frequency is based on your energy type, the state you live in and the type of meter at your property.

Dee avatar
Written by Dee
Updated over 9 months ago

Summary

Embedded electricity: If you have a:

  • smart meter (a digital meter that sends usage data to the distributor regularly), billing is usually monthly

  • standard meter (a meter that needs to be physically read to see your usage), billing is every two months

Embedded hot water: Billing is quarterly (excluding Victoria, where it's every two months).

Note: This information is for customers with Origin accounts. If you have a WINconnect account, see WINconnect FAQs.

More info

Here's what determines how often you're billed

The state you live in, your energy type and your meter type determine how often you're billed.

State

Energy type

Meter type

Bill cycle

All states

Embedded electricity

Smart meters (a digital meter that sends usage regularly – depending on your meter and location, this could be every 5, 15 or 30 minutes)

Monthly

All states

Embedded electricity

Standard meter (a meter that is read or estimated for billing)

Every two months

All states except Victoria

Embedded hot water

Remote or standard

Quarterly

Victoria

Embedded hot water

Remote or standard

Every two months

Find your current billing cycle

Log in to My Account or the Origin app. To the right of ‘Current bill period’ you'll see a date range, which shows your current billing cycle. You can also view your next scheduled meter read date – your next bill will arrive shortly after that date.

Want to pay smaller amounts more often?

Origin offers a range of payment plans to help you manage your embedded electricity and hot water bills. You can choose to pay weekly, fortnightly or monthly. See also:

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