Short answer
You can view past bills and payments in My Account or the Origin app. And if you’ve got electricity, natural gas or embedded services (like centralised hot water and electricity) with us, you’ll also see a running list of your transactions – a bit like what you'll see on a bank statement.
What you can do
Electricity, natural gas and embedded services
View past bills and payments
From your dashboard in My Account or the Origin app, select Billing (View all bills & payments) and choose the account you want to view the bills for
Look at Past bills and payments section
If you need you can sort your transactions by clicking Bills or Payments
To open your bill click on the bill you want to open then 'View PDF'
Internet
From your dashboard in My Account or the Origin app, scroll to the Internet tile then select Manage my Internet
Select Billing to view your bills
Tap the PDF icon next to the bill you’d like to view, to see charges, credits and any payments you’ve made
LPG for home
From your dashboard in My Account or the Origin app, select Billing (View all bills & payments) and choose the account you want to view the bills for
Look at Past bills and payments section
If you need you can sort your transactions by clicking Bills or Payments
To open your bill click on the bill you want to open then 'View PDF'
LPG for business
Access your past bill and payment history in My LPG Business Account.
Frequently asked questions
How do I get a statement?
How do I get a statement?
Electricity, natural gas, embedded services and residential LPG: Contact us by email and include the account number for the statement and the date range you’d like it to cover
LPG for business: Get in touch with your LPG account manager if you need a statement
I can't see a bill I'm sure I got – why’s that?
I can't see a bill I'm sure I got – why’s that?
If you've seen a bill before and can't see it in your list of bills in My Account, there's a chance we might be reversing it because it wasn’t right. If that's the case, we generally send a new, updated bill within 2–3 business days. Contact us if you need a hand.
Where's my bill?
Where's my bill?
If it's been a while since you got a bill from us, we may have blocked your bill to resolve something. Find out more about blocked bills and why they occur.
