Billing and payments
Get billing support, see ways to pay, set up direct debit or a payment plan, and manage refunds.
How to read your energy bill
How to read your internet bill
Billing frequency – electricity and natural gas
Billing frequency – embedded electricity and hot water
Energy fees and charges
High bill checklist for houses
High bill checklist for businesses
How to read your large business energy bill
Billing FAQs – LPG for home
Billing FAQs – LPG for business
Got a bill but didn’t order LPG?
Billing frequency – LPG for home