Billing and payments
Get billing support, see ways to pay, set up direct debit or a payment plan, and manage refunds.
How to read your energy bill
How to read your internet bill
Billing frequency – electricity and natural gas
Billing frequency – embedded electricity and hot water
Energy fees and charges
High bill checklist for houses
High bill checklist for businesses
How to read your large business energy bill
How to read your large business energy bill
Billing FAQs – LPG for home
Billing FAQs – LPG for business
Got a bill but didn’t order LPG?
Billing frequency – LPG for home