When you connect Orphex, ChatGPT and Claude save the list of Orphex tools available at that moment. They do not check for changes afterwards, not even days later. If something new has arrived on the Orphex side, your assistant keeps using the old list until you refresh it.
When to refresh
Orphex announced a new feature and your assistant says it cannot do it.
You connected a new platform or workspace in Orphex and the assistant does not see it.
The assistant mentions a tool that no longer exists, or a tool call fails with an unknown tool error.
Refreshing takes a few seconds and does not disconnect you or change your workspaces.
ChatGPT
Open
Settings → Plugins.Click Orphex.
Scroll to the bottom of the page and click Refresh tools.
Claude
Open
Settings → Connectors.Click Orphex.
Click the three dots in the top right corner and choose Refresh tools list.
After refreshing
Start a new chat. A conversation that was already open may keep the old list.
To check, ask the assistant what Orphex tools it has. The new ones should be in the answer.
Still missing?
It can answer questions but cannot make changes: refreshing does not fix this. Sign in to Orphex from the assistant again. See Troubleshooting MCP Connections and Disconnections.
It has no Orphex tools at all: make sure Orphex is switched on in that chat from the connectors menu.
Nothing changed after refreshing: remove the connector in the assistant and add it again.
Still need help?
Message us in the app or write to support@orphex.co.