Broken bikes

Why there are broken bikes and how to fix them

Kristin avatar
Written by Kristin
Updated over a week ago

A city bike takes a lot of trips throughout the day, and needs some service during the season. If you get a bike with shortcomings, we will be happy if you let us know about it!

How to report a bike as broken? 

  • After the trip, you can report the shortcoming in the app

  • Send us a message in the app or on Facebook. Let us know the name of the bike and what's wrong with it. 

  • A bike will register itself as broken after it has been parked three times with short intervals. Then it will lock itself to the station. 

A little tip 

If you see a bike where there is a red blinking cross next to it, the bike is already registered as broken, and we will pick it up as soon as we can. 

Did this answer your question?