Guides

Explains how to get started, how to unlock bikes and how to park them

14 articles in this collection
Written by Oslo Bysykkel, Baard, and Pesar

How do i redeem a discount code?

An article to show you how to redeem a discount code on a pass.

Written by Pesar
Updated over a week ago

How to cancel a monthly subscription

Stop subscription renewal

Written by Baard
Updated over a week ago

Found a lost city bike?

What you can do if you find a city bike laying around

Written by Oslo Bysykkel
Updated over a week ago

How to report a broken bike

Did you get a broken or damaged city bike? You can report this directly in the app.

Written by Baard
Updated over a week ago

Getting started with Oslo City Bike!

Setting up a subscription, and how to unlock and park the bike

Written by Oslo Bysykkel
Updated over a week ago

I've received a gift card, how do I redeem it?

How to activate your value code

Written by Oslo Bysykkel
Updated over a week ago

What's on my profile

The information you can see and edit

Written by Oslo Bysykkel
Updated over a week ago

Location services for the app

How to make the app show your actual position

Written by Oslo Bysykkel
Updated over a week ago

My code isn't working?

The difference between the verification code and the PIN code

Written by Oslo Bysykkel
Updated over a week ago

Use Oslo City Bike without the App

Unlock, park, and find bicycles without the app

Written by Oslo Bysykkel
Updated over a week ago

How to unlock and park a bike

How do I unlock a bike?

A detailed description on how to unlock a bike

Written by Oslo Bysykkel
Updated over a week ago

How do I park a bike?

Detailed description on how to lock a bike

Written by Oslo Bysykkel
Updated over a week ago

Why do I get a message saying that my bikes isn't delivered, I got confirmation in the app?

How to be sure that the bike is delivered after you have received the message

Written by Oslo Bysykkel
Updated over a week ago

Why hasn't the trip ended? The bike is delivered

Reasons why the bike hasn't gotten registered as delivered

Written by Oslo Bysykkel
Updated over a week ago