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Online Mobile Swipe (OMS) Quick Start Guide

Updated over 3 months ago

Online Mobile Swipe (OMS) is a school-facing mobile app that works with Online School Payments (OSP) to process payments on-the-go using smartphones and tablets.

Prerequisites

Before using OMS, bookkeepers must be familiar with Online School Payments (OSP). You should know how to:

  • Create products

  • Generate sales reports

  • Process refunds

  • Handle School Activity Fund (SAF) deposits

For more information about OMS, visit osmsinc.com/oms.

Getting Started

Required Supplies

  • Mobile Device: Smartphone or tablet

  • Internet Connection: Stable Wi-Fi, cellular data, or hotspot

  • Card Reader (optional): Rambler device for swiping credit cards

Download and Install

Android Devices

iOS Devices (iPhone/iPad)

Login Process

  1. Open the OMS app

  2. Select your School District

  3. Enter your Username and Password

  4. Select your school

  5. View your current product list (if empty, create/edit products first)

Access your Management Portal at osmsinc.com/login.

User Account Types

Bookkeepers

  • Use the same credentials as your OSMS Management Portal

  • Important: Never share your bookkeeper account credentials

Teachers and Volunteers

  • OSMS creates one default Generic User Account per school

  • Bookkeepers receive email confirmations with user credentials

  • Request additional accounts by emailing support@osmsinc.com

Product Setup

Required Fields for OMS Products

All products must include these settings in the OSMS Management Portal → Transactions → OSP Products:

  • Active Dates: Set start and end dates

  • No Student ID Required: Enable in Additional Options

  • OMS Sales Allowed: Enable in Additional Options to make visible in app

Optional Recommended Fields

  • OTR Use Only: Hide product from OSP School Store

  • Product Image: Add JPEG images only

Processing Transactions

How to Create a Receipt

  1. Login to the app and select your school

  2. Select products for purchase

  3. Go to Shopping Cart → Checkout

  4. Capture payment details

  5. Select Make Payment

  6. Add Purchase Note (if needed)

  7. Capture customer signature

  8. Submit transaction

  9. On Receipt Confirmation page, choose to:

    • Text receipt to customer

    • Email receipt to customer

    • Return to product list for new transaction

Payment Method Information Captured

Cash Payments

  • Payor name

  • Amount

Check Payments

  • Payor name

  • Check number

  • Check amount

Credit Card Payments (Swiped or Keyed)

  • Card number

  • Expiration date

  • Cardholder name

  • CVV code

Deposits and Banking

Credit Card Deposits

  • Automatically batched with normal OSP ACH deposits

Cash and Check Deposits

  • Must be batched manually via OSMS Management Portal → Transactions → Teacher Deposit page

  • Complete before bank run

  • Receipt in your SAF system as needed

Hardware Setup

Card Reader (Rambler) Requirements

  • Best Compatibility: Apple/iOS devices

  • Android: Not guaranteed to work

  • Connection: Plug into headphone jack

Card Swiping Instructions

  • Orient Visa or MasterCard magnetic strip toward back and down

  • Chip insertion not required

Devices Without Headphone Jacks

Note: OSMS is researching EMV/Chip Readers as replacement (timeline TBA).

Testing the System

Important Testing Notes

  • The OMS app is fully live and will charge real credit cards

  • For testing credit card functionality, purchase only $0.01 plus handling fees

  • Must void test transactions before midnight EDT to avoid actual charges

How to Test

  1. Make a $0.01 test purchase

  2. Before midnight EDT: OMS App → Settings → Void Transactions

  3. Select and void your test receipt

Managing Transactions

Refunds

  • Process via Management Portal → Transactions → Refunds

  • Refund to original credit card (full, partial, or $0.00 for check refund)

  • Add notes via refund reasons and comments

  • Timing: Can only refund starting the day after transaction (after 12:00 AM EDT)

  • Processing Time: Banks may take 24-48 hours

Voiding Receipts

  1. In app: Main Settings icon (≡) → Void Transaction

  2. Select Receipt(s) → Void → Yes → Done

  3. Timing: Can only void same day as transaction (before 12:00 AM EDT)

Voiding Deposits (Cash and Check Only)

  1. Management Portal → Transactions → OTR Teacher Receipting Deposit

  2. Receipt Number → List of Deposits → Select Deposit → Void

  3. Select option if required → Click OK

Important Voiding Rules

  • Transactions can only be voided if not already batched

  • Deposited receipts cannot be voided until deposit is voided first

  • If SAF system receipt exists, void SAF receipt before voiding in OSMS

Reporting

Quick Reports

Use Reports → Sponsor/Teacher Activities OR Activity Date Range for up-to-the-minute simple reports.

Detailed Reports

Use Reports → Additional Reports (updated every 24 hours at 3am and 3pm EDT):

Available Report Types

  • Transaction Reports: Sales reports (recommend "Transactions with Payment Details" for OMS)

  • Inventory and Ticket Reports: Sales with quantity and/or barcodes

  • Export Friendly Reports: Raw data for Excel and other systems

  • Data Warehouse (DW) Reports: Pre-loaded data, typically faster

  • Statement and Deposits: Deposit details

  • Reversing Transaction Reports: View refunds and certain voids

  • User and Usage Reports: Access summary and activity overview

Training and Support

Training Resources

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