Looking for ways to boost your ROI in Edge? Read below for key tips and tricks we've collected over the years, just for you!
Increase the Number Online Mentions
Be sure to collect phone numbers from your customers and store them in your point of sale (POS) so that Edge is able to send them an SMS after they leave your business.
Be on the lookout for the weekly email update sent on Fridays to you so you can stay on top of the progress and communicate this with your team.
Pro tip: include a QR code on this collateral that brings the customer directly to your Google page. Reach out to us at support@ouredge.com if you'd like some assistance in creating this collateral!
Follow up with Upset Customers using Edge Chat
Boost Sales by Creating Automated Sales Competitions using Edge's Scoreboard
Do you want to gamify the sales process in your business but tired of manually tracking and communicating the results out to your team? We understand!
This is why we built Scoreboard.
Now you can automate the whole process, create new competitions in a matter of minutes, and you and your team can view the results in real time.
Most revenue generated? Yes. Highest Average Ticket? Yep. Specific Items? You bet. Most Online Mentions? Absolutely.
Below is a snapshot of the interface for Scoreboard. Note that this feature relies on your point of sale sending these data points and not all points of sale are supported. Please reach out to support@ouredge.com if you have any questions.
Collect Rich Feedback on your Products and Services using Edge's Product Reviews
The more educated your team is on the products and services they are selling, the better their selling conversion rate will be.
Now you can use Edge's Product Feedback on products that your business offers. The products and services are pulled in from your point of sale automatically, so you don't have the lift a finger. You can also request feedback on certain products that might be new to your store!
Below is a snapshot of what this feature can look like in your portal. Note that this feature relies on your point of sale sending these data points and not all points of sale are supported. Please reach out to support@ouredge.com if you have any questions.
