The first step to connect your GMB to Edge is to log in here to confirm you have owner permissions for the location(s) under your account: Google Business Profile - Sign In

If you do, please log into business.ouredge.com and navigate to:

Account Settings > Click the GMB button > Connect your location to GMB.

It will prompt you to select a Google account - Please select the Google account that has owner permissions to the Google Business page(s).

NOTE: It will take 24 hours for the connection to process before you or your management team can reply to reviews through Edge.

Once the connection is established, you can manage your team's permissions to reply to reviews by clicking the "Manage Permissions" button. From there, you can click into each manager and turn on their GMB Actions permissions. Any manager wishing to respond to reviews will need this toggle turned on.

To check the connection status for each location, go to Settings > Account Settings > Click the GMB Box. Within this page, you can view all connection statuses for each location and establish a connection if there hasn't be one made.

You can also delete the entire GMB connection for all locations and reconnect afterwards by clicking "Connect All".

For further questions, please reach out to support@ouredge.com!