Go to the Email Accounts section in the left navigation bar and click Domains.

On the Domains page, select the domain you wish to verify by clicking the edit button (represented by a pencil icon) located to the right of it.

Next follow the steps in the pop-up window, to set up a custom tracking domain through your hosting provider. The first step will be to add a CNAME record in your DNS server that points to: track.outbase.com.

The steps will vary depending on your hosting provider, but most will be found in the domain's DNS settings. For more information, visit the support links included below:

Or search your hosting providers' support centre for more assistance.

Once you have added the CNAME in Outbase, you can update the record name if needed.

We recommend keeping CNAME records short, for example using the name em for email, as this will appear in links in your emails.

​E.g. Using the Outbase domain and setting up a CNAME with em, would show the URL: http://em.outbase.com/

If the CNAME record had a longer name, e.g. emailcampaign, this would show the URL: http://emailcampaign.outbase.com/

Once this is all updated, click Verify. If the CNAME record is set up correctly and the domain is verified, then a green tick will appear. Once this is verified, click Save.

When you return to the Domains page, your domain should appear with a check icon in the DNS-verified column, as shown below.